Summary: Clinic Office Staff I personnel perform a variety of clerical and administrative tasks in accordance with clinic and hospital policies and protocols, as well as federal, state, and local regulations applicable to the clinic, including absolute confidentiality of all patient related information in compliance with HIPAA guidelines. This position is responsible for all aspects of patient registration, admitting, and clinic office related tasks outlined in the essential functions below. Additionally, this position is responsible for collecting and reconciling daily financial data related to the position and effective communication between healthcare providers, staff, patients, pharmacies, and other healthcare offices via oral and written communication and documentation. This position requires daily collaboration with all Gritman clinics, staff from other departments, and other healthcare offices to achieve success and support the values and the goals of the organization. The below Essential Functions are subject to change based on the organizational needs and to ensure with the ever-changing environment of healthcare.
Must have exceptional customer service skills, excellent written and verbal communication skills, positive attitude, and must support and demonstrate the Gritman Way values and behavioral standards. Must have the ability to work closely with others, have a pleasant attitude at all times and be willing to exceed the expectations of patients, visitors, other providers and coworkers. Must have great organizational skills and be able to prioritized tasks and responsibilities. Must be able to work and complete tasks with little supervision. Must have experience working with computers and have the ability to document and communicate via office systems. Some education and/or experience in Medical Office are preferred. On the job training is provided.
Valid driver’s license and auto insurance required or transportation means to drive from clinic to clinic in the event you are needed in another location.