Gritman Medical Center

Lean Facilitator

Job ID
2017-1538
# of Openings
1
Gritman Medical Center
Category
Quality Management
Type
Full Time

Overview

This position provides assistance to coordinate organization-wide continuous improvement activities to support and advance the Medical Center’s focus to remove waste and inefficiencies from processes to remove barriers for physicians to work, employees to provide care and patients to receive quality cost effective care. Lead the application of Lean methodology by developing and maintaining collaborative relationships with medical and healthcare staff to ensure effective, results-oriented project outcomes. These activities are conducted with front-line employees to improve care delivery and reduce waste or non-value added activities. Lean methodology supports The Joint Commission’s achievement of a High Reliable Organization. The lean facilitator will adhere to The Joint Commission standard, Center’s for Medicare and Medicaid Services, other external agencies requirements to meet federal, state, and third party regulations/requirements for utilization management activities, and hospital goals and objectives. Routinely handles highly sensitive and confidential information and must maintain confidentiality of data and information gathered. Lead the application of Lean methodology by developing and maintaining collaborative relationships with medical and healthcare staff to ensure effective, results-oriented project outcomes. These activities are conducted with front-line employees to improve care delivery and reduce waste or non-value added activities.

 

Qualifications

Minimum Education
A degree in Operations Management, Change Management or other certification in Lean/ Six Sigma with hospital application experience. 


Required Skills
Extensive knowledge of Word, Excel, and PowerPoint is required. Must be comfortable working with electronic data entry and Internet searches.

Responsibilities

Organizational Expectations

  1. Provides a positive and professional representation of the organization.
  2. Promotes culture of safety for patients and employees through proper identification, reporting, documentation, and prevention.
  3. Maintains hospital standards for a clean and quiet environment.
  4. Maintains competency and knowledge of current standards of practice, trends, and developments in related scope of job role or practice.
  5. Participates in ongoing quality improvement activities.
  6. Maintains compliance with organization’s policies, as well as established practices, protocols, and procedures of the position, department, and applicable professional standards.
  7. Complies with organizational and regulatory policies for handling confidential information.
  8. Demonstrates excellent customer service through his/her attitude and actions, consistent with the standards contained in The Gritman Way.


Functional Demands

 

Population Served
Neonatal, pediatric, adolescent, adult, and geriatric.


Physical Demands

  • Occasional climbing of stairs to other levels of building.
  • Occasional lifting/carrying of supplies weighing up to 10 pounds.
  • Occasional stooping, kneeling, and crouching to access documents and supplies in lower cabinets.
  • Frequent reaching, handling, and fingering to complete paperwork, use telephone and computer. Constant talking, hearing, and seeing to interact with staff and volunteers. 


Environmental Conditions

  • Location: Inside.
  • Normal office environment, subject to frequent interruptions and pressure due to multiple calls and inquiries.
  • Minimal risk of injury due to proximity of moving parts on computer printer and copier.
  • Occasional exposure to housekeeping cleaning agents and chemicals.

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