This position is 3/4 time, benefitted, non-exempt
The rural clinic Assistant is responsible for preparing exam rooms for patients, assist patients to exam rooms, and prepare patients for age appropriate patient assessment. Document assessment and monitor vitals, patient interventions and outcomes to care. The Assistant will demonstrate safe and competent care, reflective of the philosophy and standards of Gritman Medical Center following policies and procedures. The Assistant will be responsible for multitasking, performing patient registration, update and continuing education through accureg, scheduling, telephone attendant, patient referrals, prior authorizations for procedures and medications, calling in prescriptions under the direction of the provider, patient charging, ordering supplies for the clinics, how to access and send medical records along with maintenance of paper charts and electronic health records. Other necessary skills include lab draws, lab competency and documentation of daily QC, EKGs and assisting providers with minor surgeries. The Assistant will understand the immunization administration process, educate, and document immunizations both from state supply (VFC: Vaccines for Children Program) and private Gritman supply for all ages. The Assistant will understand how to properly order and update vaccines in the IRIS program online.
Customer service: Provides assistance and accurate answers to customers. Researches customer complaints and responds per GMC policy. Refers patient to financial counselor as indicated. Keeps waiting room and patient rooms tidy and free of safety hazards. The Assistant will demonstrate a code of conduct reflective of a professional health care provider. Gritman Medical Center's mission, vision and values will be demonstrated in the daily practice of the Assistant.